Refund policy

Article 11. Returning your purchase
If you wish to revoke the agreement, you must notify us within 14 days of receipt. You can do this by telephone, in writing or by e-mail. We can deliver you the same product, offer you a voucher for the total amount or give you a full refund (including any shipping costs). You must return the products to us within 14 days of receipt. We will refund your purchase amount within 14 days of receipt of the products.
Flowering guarantee

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Customer service

We are available every day during opening hours and often outside of that.